Date: 8/01/2011
Activities: Cable installation and management, VoIP Network Troubleshooting, and hardware transferral.
Technical Information: Ethernet and PoE cable network set up in hub format instead of bus format. VoIP network connectivity tested using call/answer network protocol. Order processing hardware and software transferred from Customer Service Parts department to Marketing to be gradually repurposed.
Reflection: Previously the Training room for the phone system had been set up in a bus style network. Upon retracting the network, cable was difficult to manage and ultimately had to spend an hour being untangled. This time the phones have been set up in a hub network, encircling a central switch with individual wires branching out to the phones. This solution was easier to enact and will be easier to manage and remove, aesthetics nonwithstanding.
So far I think that many of my classroom experiences, especially those in the Networking class, helped to prepare me for the internship by at least exposing me to, if not teaching me, concepts like cable management, switch configuration, network design and administration, and computer troubleshooting.
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