Date:7/29/2011
Activities: Punching wires into data jacks, removing ethernet/power infrastructure, switching and testing phone systems, and OSO Agent software installation.
Technical Information: Drew instructed me on the difference between a 66 and a 110 wire punch, as well as showing me the data jacks into which the cable were punched. We had to remove the ehternet and power cables we had set up in the main conference room for phone training, we will re-install them next week. Testing the phone system was as simple as making outgoing calls, and The Agent software installation was made easy by autorun programs.
Reflection: Drew and I stayed late last night to switch over the phone system. We could only do this after 5:00 PM, as the internet and Avaya phone lines were temporarily down. Drew punched in the cable that I had run through the ceiling earlier that day, and we then tested the new Siemens phones by making some calls to family. It was very satisfying to see the phone system finally start to come together. This morning we had to remove the cables set up in the conference room, as it was being repurposed for a retirement celebration. We will have to put them back in next week to continue training for the phone system and OSO Agents.
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