Date:7/28/2011
Activities: Running a CAT5e ethernet drop from the server room switch rack to the phone room. Assisting in service requests regarding Windows activation, network access, software installation, hardware servicing, and factory management configuration.
Technical Information: Cable management protocols and standards were used for running the CAT5e drop. Command prompt CLI skills, Windows Explorer expertise, and software familiarity gained from my time already spent with Tipper Tie helped me to fulfill the service requests.
Reflection: Today was a great example of the different types of projects that I am involved with, and how the IT internship approaches computer solutions holistically. The majority of the morning was occupied with running a cable drop through ceiling tiles. This had no actual computer interface, but was absolutely necessary towards the configuration of the new Tipper Tie VOIP phone system. Later in the afternoon I assisted various Tipper Tie employees with the application side of software and with ensuring all of their systems ran properly and smoothly so that they could continue to contribute to the success of the company.
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