Date: 8/5/2011
Activities: Fiber Optic cable configuration, printer troubleshooting and connection, phone configuration and repair, wire punch repair, and system re-imaging
Technical information: Fiber Optic cables had to be reconfigured to provide proper access to data channels. Printers that could not be connected to were troubleshot and fixed, phones were configured through GUI, wire punch had to be redone with a 110 wire punch tool, and a system is being re-imaged after being backed up to an external hard-drive.
Reflection: Today was primarily consumed with ironing out user issues with the phone system, from managing the new call manager to improperly configured PC ports. Thankfully, there don't seem to be any major issues, and the cutover can be considered a success. While there will probably be a few issues over the course of next week (the primary one being the sorry state of our switch rack), the worst of the install is behind us. So far the amount of effort Tipper Tie as the customer has had to put in to this install has been my biggest frustration, but I am glad to go home for the weekend knowing that the install is complete.
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