Date: 8/8/2011
Activities: Phone set-up and configuration, computer speed troubleshooting, fixing a bogged down virtual machine
Technical information: Installing Eusing Free Registry Cleaner and then putting it to good use, phone's set up and configured through GUI to ensure PC ports were active, defragmenting a hard drive using the windows disk clean-up tool
Reflection: Most of today came down to fixing the virtual machine of someone in product development. His machine would run at 100% capacity at nearly all times and become unresponsive, regardless of the programs, or lack thereof, run. This was fixed through defragmenting the hard drive and then cleaning the registry with a free installation. My duties have changed since I first started working here. When I began, fixing a computer problem like this probably would've been done under the close supervision of either Drew or Keith, if at all. I am still supervised, just not as closely as I was initially. This has allowed me greater flexibility to perform at a higher standard.
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